Debit Card Transaction Processing Interruption

Incident Report for Hingham Institution for Savings

Resolved

This incident has been resolved.

Posted Mar 27, 2024 - 15:06 EDT

Update

We are continuing to investigate this issue.

Posted Mar 27, 2024 - 14:11 EDT

Investigating

We are aware of an issue impacting our Hingham Savings Debit Cards that may cause some transactions to be declined in error and spending limits to be reduced to $500 for purchases and $200 for withdrawals at an ATM machine. We are working to restore service as quickly as possible and apologize for the inconvenience.

Posted Mar 27, 2024 - 13:07 EDT

This incident affected: Personal Services (HIFS Mastercard Debit Cards).