All Systems Operational

About This Site

Welcome to Hingham Institution for Savings home for status updates on all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.

Personal Online Banking Operational
90 days ago
99.28 % uptime
Today
Business Online Banking Operational
90 days ago
99.28 % uptime
Today
Personal Mobile App Operational
90 days ago
99.28 % uptime
Today
Business Mobile App Operational
90 days ago
99.28 % uptime
Today
Desktop Remote Deposit Capture Operational
90 days ago
99.85 % uptime
Today
ACH/Wire Transfer Services Operational
90 days ago
99.95 % uptime
Today
Bill Pay Services Operational
90 days ago
99.85 % uptime
Today
Electronic Statements Operational
90 days ago
99.85 % uptime
Today
HIFS Mastercard Debit Cards Operational
90 days ago
99.99 % uptime
Today
Online New Accounts Operational
90 days ago
100.0 % uptime
Today
Public Website Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 24, 2020
Resolved - This incident has been resolved.
Feb 24, 12:46 EST
Update - We are continuing to investigate this issue.
Feb 24, 09:55 EST
Investigating - We are experiencing issues in accessing eStatements for both Personal and Business Online Banking services. We are working to restore service as quickly as possible and apologize for the inconvenience. For immediate needs, please contact Client Services at 781.749.2200. Thank you for your patience.
Feb 24, 09:54 EST
Feb 23, 2020
Completed - The scheduled maintenance has been completed.
Feb 23, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 02:00 EST
Scheduled - We will perform scheduled system maintenance on Sunday February 23rd 2020, between 4:00 A.M. and 6:00 A.M. EST to our Personal and Business Online Bill Payment services. These services may be unavailable during this window.
Feb 12, 09:51 EST
Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020
Completed - The scheduled maintenance has been completed.
Feb 13, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 00:01 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 6, 20:46 EST
Scheduled - We will perform scheduled system maintenance on February 13th, 2020, between midnight and 6:00 A.M. EST to our Personal and Business online banking services. These services may be unavailable during this window.
Feb 6, 20:43 EST
Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.