Personal and Business Mobile and Remote Deposits

Incident Report for Hingham Institution for Savings

Resolved

This incident has been resolved.

Posted Sep 15, 2022 - 15:27 EDT

Update

We are continuing to investigate this issue.

Posted Sep 15, 2022 - 12:54 EDT

Investigating

We are currently investigating an issue with the mobile deposits service in our Personal and Business mobile banking apps as well as the remote deposit capture service available through Business Online. We are working to restore service as quickly as possible and apologize for the inconvenience

Posted Sep 15, 2022 - 12:35 EDT

This incident affected: Business Services (Business Mobile App, Desktop Remote Deposit Capture) and Personal Services (Personal Mobile App).