Hingham Institution for Savings Status

Automatic Sweep Outage

Incident Report for Hingham Institution for Savings

Resolved

This incident has been resolved.

Posted Mar 15, 2024 - 21:01 EDT

Identified

We continue to work to resolve this issue.

Posted Mar 15, 2024 - 13:47 EDT

Investigating

We're aware of an issue causing a small number of customers with automatic transfers between accounts to see incorrect balance information. This may affect your ability to use your debit card, make online wire and ACH transfers.
We sincerely apologize for any inconvenience. We've identified the cause and are working hard to fix it as soon as possible.
In the meantime, if you're experiencing this issue, please contact us directly at 781-749-2200 and we can help you complete your transaction.

Posted Mar 15, 2024 - 12:27 EDT

This incident affected: Personal Services (Personal Online Banking) and Business Services (Business Online Banking).