eStatement Service - Statement Delivery Issue

Incident Report for Hingham Institution for Savings

Investigating

We are aware that some clients who are currently enrolled to receive their statements electronically may have also received a copy via US Mail. We are working with our partners to ensure this is an isolated occurrence, ensuring all future statements are accessible electronically though Personal or Business Online only. We appreciate your understanding and apologize for any confusion or inconvenience this may have caused.

Posted Sep 03, 2025 - 15:58 EDT

This incident affects: Personal Services (Electronic Statements) and Business Services (Electronic Statements).