Investigating - We are aware that some clients who are currently enrolled to receive their statements electronically may have also received a copy via US Mail. We are working with our partners to ensure this is an isolated occurrence, ensuring all future statements are accessible electronically though Personal or Business Online only. We appreciate your understanding and apologize for any confusion or inconvenience this may have caused.
Sep 03, 2025 - 15:58 EDT
Sep 03, 2025 - 15:58 EDT
About This Site
Welcome to Hingham Institution for Savings home for status updates on our branch locations and all of our digital products and services. We use this page to deliver real-time messaging on system status, outages, and maintenance updates that may impact availability. If you would like to receive updates in the future via e-mail or SMS about our systems, please subscribe here.
Public Website
Operational
Phone Lines
Operational
ATM
Operational
Business Services
Degraded Performance
Business Online Banking
Operational
Business Mobile App
Operational
Desktop Remote Deposit Capture
Operational
ACH/Wire Transfer Services
Operational
Bill Pay
Operational
Electronic Statements
Degraded Performance
Personal Services
Degraded Performance
Personal Online Banking
Operational
Personal Mobile App
Operational
HIFS Mastercard Debit Cards
Operational
Digital Account Opening
Operational
Bill Pay Services
Operational
Electronic Statements
Degraded Performance
Online Mortgage Applications
Operational
HIFS My Card App
Operational
Account Transfers
Operational
Third Party Stack
Operational
Cloudflare CDN/Cache
Operational
Cloudflare Omaha, NE, United States - (OMA)
Operational
Intercom Intercom Web Application
Operational
Intercom Email
Operational
Intercom Web Messenger
Operational
Intercom Chats and Posts
Operational
Dialpad Telephony Infrastructure: Inbound Calls
Operational
Dialpad Telephony Infrastructure: Outbound Calls
Operational
Google Apps Admin Console
Operational
Google Apps Docs
Operational
Google Apps Calendar
Operational
Google Apps Drive
Operational
Google Apps Gmail
Operational
Google Apps Hangouts
Operational
Google Apps Sheets
Operational
Google Apps Sites
Operational
Google Apps Voice
Operational
Google Cloud Platform Google Compute Engine
Operational
Google Cloud Platform Identity & Access Management
Operational
Google Cloud Platform Identity & Security
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google BigQuery
Operational
Google Cloud Platform Google Cloud Console
Operational
Google Cloud Platform Google Cloud Networking
Operational
SendGrid API v3
Operational
SendGrid API
Operational
Website
Operational
Website Service Request Forms
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Card Services Maintenance Sep 14, 2025 00:00-08:00 EDT
We will perform scheduled maintenance to our Card Services feature on the Personal Mobile App on Monday, August 18, 2025, between approximately 12 a.m. and 8 a.m. ET. During this time, Card services, including our activation line may be intermittently unavailable.
Posted on Sep 05, 2025 - 16:34 EDT
Posted on Sep 05, 2025 - 16:34 EDT