Debit Card Transactions for Online Purchases

Incident Report for Hingham Institution for Savings

Resolved

This incident has been resolved.

Posted Jun 29, 2018 - 15:25 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 25, 2018 - 11:42 EDT

Investigating

We are aware of an issue that may cause certain debit card transactions to be declined in error when making purchases online. We are working to resolve this issue and apologize for the inconvenience.

Posted Jun 22, 2018 - 10:22 EDT

This incident affected: Personal Services (HIFS Mastercard Debit Cards).