Personal and Business Online Banking Outage

Incident Report for Hingham Institution for Savings

Resolved

We have restored functionality for all of our digital services. We appreciate your patience and apologize for the inconvenience.

Posted Nov 28, 2019 - 23:41 EST

Update

We are continuing to investigate this issue.

Posted Nov 28, 2019 - 23:16 EST

Investigating

Our digital services - including our personal and business web and mobile applications - are currently unavailable. We are working to restore service as quickly as possible and apologize for the inconvenience. Thank you for your patience.

Posted Nov 28, 2019 - 21:31 EST

This incident affected: Personal Services (Personal Online Banking, Personal Mobile App, Bill Pay Services, Electronic Statements) and Business Services (Business Online Banking, Business Mobile App, Desktop Remote Deposit Capture).