Device Registration
Incident Report for Hingham Institution for Savings
Update
We are continuing to investigate this issue.
Posted 20 days ago. Dec 28, 2018 - 11:59 EST
Investigating
We are aware that some of our Personal Online Banking customers are having difficulty registering their computers and/or personal devices for online banking. An unregistered computer or device will prompt you to answer your challenge questions at each login. Thank you for your patience as we work on a resolution. We have found that clearing your browser's cache & cookies has allowed customers to successfully register their devices at next login.
Posted about 1 month ago. Dec 17, 2018 - 11:56 EST
This incident affects: Personal Online Banking.